We have a fantastic opportunity for a Business Readiness Lead to join our client within the financial services industry.
This is a newly created role and the ideal candidate will have a strong operational change background, experience of the full change delivery lifecycle as well as the ability to lead and develop a team of Business Specialists.
The Business Readiness Lead will work closely with both BAU and Change teams to develop and implement a leading operational change management framework, to deliver sustainable business and people-related outcomes, whilst ensuring all deliverables meet and continue to meet, business and regulatory requirements.
Key Responsibilities:
- Lead the development and implementation of a robust operational change management approach.
- Collaborate across BAU and Change teams to drive alignment and integration.
- Ensure Operational Impact Assessments are conducted across all change initiatives.
- Provide subject matter expertise and analysis for key projects within the Corporate Change Portfolio.
- Oversee readiness activities to ensure smooth adoption of change across business functions.
- Champion continuous improvement and lead efforts to embed lasting change capabilities.
You will need to have;
- Previous experience working in a similar Change/Business Readiness role with experience E2E lifecycle exp
- Proven ability to lead, develop, and motivate teams.
- Experience in providing and signing off business requirements
- Ability to use Microsoft Office including Visio and Outlook
- Strong interpersonal relationship building skills
- Ability to work under pressure and to deadlines whilst achieving defined targets
- Ability to interpret a wide range of information and utilise findings for improvements
- Experience and knowledge of working with customer service processes within a financial environment would be desirable
In return they offer a fantastic package and great work life balance and training opportunities.
There is a requirement to be onsite twice a week in Crawley.
Our client is looking for an Automation Specialists that have experience with RPA tools to join their growing team.
The Senior Automation Specialist with need to have experience of the full automation lifecycle managing end to end from discovery through to build and test.
The Automation team are responsible for streamlining all operational processes for the organisations back office. This role involves engaging with stakeholders, integrating agile methodologies, and creating unattended automations using Power Automate, Power Apps and Power BI.
You will help to improve the automation framework, ensuring system resilience, and collaborate with IT to manage environments and optimise release processes.
Exceptional communication and problem-solving skills are essential, along with meticulous documentation practices and assessing automation potential with businesses.
This is an excellent time to join the organisation as they build and develop the automation team and look at scaling further.
Skills and experience needed;
- Previous experience working in a similar role at a mid-Senior level with end to end exp
- RPA Experience: Experience working with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere). Power Automate experience is a plus.
- Workflow Automation: Strong understanding of workflow automation and process optimization.
- Scripting and Programming: Knowledge of scripting languages (e.g., Python, JavaScript) and programming basics.
- Agile Methodologies: Practical experience with agile practices and methodologies.
- DevOps: Familiarity with managing Dev, Test, and Prod environments, including release processes and compliance with policies.
- Stakeholder Engagement: Experience in engaging with stakeholders to gather requirements and provide updates.
- Project Management: Experience in leading projects, managing backlogs, and resolving issues
- Operational Continuity: Experience in conducting reviews to ensure operational continuity and adherence to SLAs.
In return they offer a fantastic salary and benefits package and a great work life balance.
There is a requirement to be in the office in Crawley twice a week.
You will play a pivotal role in shaping and creating the companies Cyber strategy. The role involves providing guidance to stakeholders on information security matters, managing technical cybersecurity tools and operations and overseeing regulatory standards.
You will lead the development and execution of the companies cyber and information security strategy ensuing it is aligned with ISO 27001, GDPR and Cyber essentials.
Combining strong information security experience with hands-on technical knowledge of SIEM, EDR, vulnerability management and incident response. You will have the ability to translate technical risk into clear business advice.
This is a great permanent opportunity to demonstrate your strong experience and to lead this specialist area.
This role offers hybrid working of two/three days in the office and the other days working from home per week.
There is a competitive salary and great benefits on offer.
Skills/Experience and attributes:
- A minimum of 4-5 years’ experience working in a similar role
- Strong understanding of information security principles, risk management and compliance (GDPR, ISO 27001 and Cyber Essentials)
- Ability to talk technically then non-technically to the business
- Solid understanding of IT Infrastructure eg; networking, Active Directory and endpoint security,
- Outstanding communication skills verbally, written and face to face
- Hands-on experience with cybersecurity tools
- Any Information security certifications are highly desirable such as; CISSP, CISM, CISA
- Knowledge or experience of working in a regulated environment is desirable
- Experience of supporting a business with disaster recovery planning
- Experience of working within a Law firm or a professional services environment
- Confident, professional with a friendly and approachable nature
- High attention to detail and enjoys problem solving
The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My client is a specialist in migrating clients in the Cloud (MS Azure) and then supporting those clients with support.
There won’t be a traditional 1st or 2nd line level, all Engineers have the opportunity to utilise all their knowledge and answer all enquiries coming in which could be 1st of 2nd line queries.
Working in a fully Microsoft environment, you will be passionate about technology, enjoy speaking with customers over the phone and you will also have the opportunity to visit the customers office for on-site fixes and to build the relationship with the customer.
There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career.
The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity to work from home one day a week and this is a flexible employer around appointments and personal commitments.
Free parking available and a ten-minute walk from a train station. Professional, positive, supportive working environment and the opportunity to attend lots of company and charity lead events.
Experience/skills/attributes:
- Minimum two years’ experience working on a Service Desk
- Experience of working in an MSP environment is preferable
- Strong experience of working with Azure Cloud – including virtual servers
- Azure Active Directory experience
- Office 365
- Networking and Firewall configuration skills are useful
- Any knowledge or experience of SharePoint Online or Exchange Online
- VOIP solutions
- Any knowledge or experience of MS Dynamics is desirable
- Outstanding customer service experience
- Enjoys building customer rapport and relationships
- Thrives working as part of a team, sharing knowledge and ideas
- Confident, friendly, sociable
- Strong communicator verbally, face to face and written
- Great problem solver with a high attention to detail
- Takes accountability for own work
Our client is looking for an experienced PR Manager to join their vibrant and friendly team.
The organisation has won multiple awards and commendations over recent years including Creative Industries, SME of the Year and Future Talent and Skills Champion.
This would suit a PR Professional who is looking to take the next step in their career or someone that wants to work with inspirational clients within a really supportive environment.
They are happy to look at candidates from mid to Senior level as long as you can demonstrate your experience within an agency environment and are passionate about all things PR.
Key responsibilities:
- Devise media strategies with a creative approach and digital emphasis
- Generate interesting story angles to secure coverage
- Serve media to the highest possible standard on behalf of clients
- Nurture and build relationships with media, industry associations, partners and influencers
- Monitor the news agenda on a trade, regional and national level, ensuring reactive opportunities are seized and optimised on behalf of clients
- Distribute materials to target media using contacts, as well as media databases
- Sell-in PR stories to target media, including national and broadcast media; identify opportunities to cross-sell pitches to journalists on behalf of other clients
- Monitor and evaluate PR campaigns. Report with confidence internally and to client
- Provide support in preparing new business proposals and attend pitch presentations with the team
Key skills and experience:
Essential
- Strong PR experience in a busy agency environment
- Outstanding copywriting skills for press releases, articles and digital content
- Creative approach to campaigns, proactive in securing media placements and working with influencers and partners
- Strong understanding of social media platforms
Advantageous
- Knowledge or understanding of online PR and securing links to high-ranking media sites
- Experience of writing content with search in mind and/or working with SEO teams
