My client is looking for two Business Change Managers that have experience of working on Oracle ERP implementations to join their growing team.
This would be working as part of a consultancy, onsite at a government client so current SC level security clearance is needed.
The BCM will support the Senior Business Change Manager with the delivery of the change and comms strategy, working with different areas of the business to ensure the smooth implementation of change.
This is a broad role which will require the successful candidate to be comfortable across all aspects of change activities. With excellent stakeholder engagement skills you will be adept at working with a diverse range of stakeholders across the business.
You will need to be Prosci certified and hold current SC level security clearance to be considered for this role.
Experience needed;
- Proven experience as a Senior Change Manager with experience of developing strategies
- Current SC clearance
- Experience of working on at least one Enterprise scale Oracle ERP implementation
- Experience of writing and delivering communication plans
- Excellent stakeholder engagement skills with the ability to work with people across the business both technical and non-technical
- PROSCI Change Management certification
- Experience of working within a government environment would be highly desirable
The role is based predominantly remotely with the need to go onto client site in either London or Reading approx every two weeks but flexibility is needed around this
My client is looking for a Senior Automation (RPA) Business Analyst to join their team.
This is an exciting role joining the organisation and they continue to focus on process automation and continuous improvement.
The RPA Business Analyst will identify opportunities for process automation, performing discovery, eliciting, analysing, documenting, and agreeing business requirements, ensuring operational initiatives meet the needs of the business before passing to the technical automation team.
You will work collaboratively with the business to drive continuous improvement through automation, process re-engineering and small change initiatives.
Experience of automation technologies is needed as is strong analysis skills and the ability to work with stakeholders across the business.
Skills and experience required;
- Previous experience of working as a Business Analyst on process automation projects
- Experience of process improvement
- Lean Six Sigma certification or equivalent RPA certification
- Pro-active, ‘can-do’ behaviour and attitude
- Strong interpersonal relationship building skills
- Ability to work under pressure and to deadlines whilst achieving defined targets
- Ability to interpret a wide range of information and utilise findings for improvements
- Experience of planning process change, implementation and leading change
Please note there is a requirement to be onsite in Crawley twice a week.
My client has an exciting opportunity for an experienced change and transformation leader to head up their Automation team.
The Robotics Process Automation Lead will be responsible for managing the automation strategy and identifying, managing and delivering Process Automation opportunities across the organisation.
The successful candidate will provide leadership, coaching, analysis and strategic insight for Process Automation, including the design, development, prioritisation, and testing of Robotic Process Automation solutions.
This position works to design and deliver innovative automated solutions that expand process capabilities, improve accuracy, and create efficiencies across the business.
Working closely with stakeholders across the business you will ensure the correct processes and opportunities are identified and subsequently prioritised and made more efficient with minimal manual touch points.
You will need to have a change or transformation background and strong leadership skills to be considered for this role.
Key skills & requirements;
- Leadership and change management experience
- Proven experience in identifying, designing, building, and implementing transformation opportunities
- Defining, owning and presenting team roadmaps and priorities
- Experience and knowledge of working with business operation processes within a financial environment.
- Proven experience in providing and signing off business requirements
- Good accuracy and attention to detail
- Strong interpersonal relationship building skills
- Experience of RPA tools, Microsoft PowerPlatform/Power Automate (or equivalent e.g., Blue Prism, UIPath) is highly desirable
- Proven experience of analysing, measuring, and selling business and customer benefits to the business
- Knowledge of a scripting languages and experience with programming (VB / HTML/ SQL) is desirable
Please note there is a requirement to go onsite twice a week in Crawley
Great new permanent opportunity to join a Global Digital Business located in West Sussex as a Front-End Developer.
Joining a small, friendly and supportive team you will be experienced in building and amending websites within a commercial business setting using HTML, CSS and JavaScript. The ideal candidate with have a minimum of one-year solid experience as a Front-End Developer.
This position will place you at the forefront of all of the companies digital work and projects along with the new Digital Experience Platform (DXP) Arc XP. You will help craft cutting edge front-end solutions and become the primary contact for this exciting new technology.
Working across multiple platforms within a fully digital and fast paced environment. Developing cross-browser solutions with a full understanding of responsive design. You would be accountable for the documentation, code management, be the point of reference across the business and see the importance of optimization.
You will have the ability to understand the fundamentals of the code within a business environment and be thoughtful with a high attention to detail. The role will include Web/UX designs and wire frames to code, including responsive and animated elements (responsive navigation and/or on-scroll animations.
You will be creating and executing production-ready code across multiple devices. Testing of your own work and liaising with the testing team for more complect bug fixes. Making improvements and take pride in the presentation of your work, promoting top quality work across the Front-End and UX team.
Skills/experience and attributes required:
- At least one solid year experience as a Front-End Developer
- At least one year experience of working with React
- Experience of working with HTML, CSS and JavaScript
- A particular good understanding of JavaScript would be of particular interest
- Experience in repository management with tools such as Bitbucket
- Experience using animation libraries such as GSAP or Locomotive Scroll
- An interest using frameworks such jQuery and React
- An understanding of website design skills and substantial experience using Adobe Suite of Figma
- Any knowledge or experience of Arc XP is desirable
- The ability to explain and demonstrate your work to the team, Project Managers, Digital Marketeers and Testers
- High attention to detail
- Thoughtful with strong written and verbal communication skills
- Enjoys working as part of a smaller collaborative team and within a wider Digital department
- Self-motivated and also happy to work independently
- Ability and happy to work and comply with company procedures
- Not afraid to ask questions and to provide update on your work when required.
A fantastic permanent opportunity for a more Junior level Operations Account Manager to join a company located in the Bristol area.
The role is to optimise and build upon relationships between the company and energy suppliers.
You would be the primary contact for all of the suppliers. This requires a blend of experience to include data manipulation, reviewing and analysing reports, entering and updating customer information on systems and supporting customers with ad-hoc queries.
A large part of the role is communication, MS Teams meetings, phone calls, emails and on occasions face to face meetings at the customer sites.
This will involve some travel with an occasional overnight stay. The main aim is to address performance and to nurture and build on customer relationships. Please note, this is not a sales role.
The role offers a hybrid way of working of 2/3 days in the office and working from home per week. Ideally a car driver is required, due to travel to customer sites.
Fantastic training and ongoing support are provided along with working in a positive team and motivating team environment.
Competitive salary and great company benefits are on offer! There is huge potential to grow your career and progress further.
Skills/experience and attributes:
- Minimum of two years’ experience as a Customer Account Manager/Customer Relationship Associate or similar
- Strong communication skills, verbal, face to face and written
- Industry experience is highly desirable – Energy (Gas/Electricity) or Utilities
- Experience of working on settlement performance is highly desirable
- Experience of working within a regulated environment is useful
- A mathematical and statistical mind
- Interest in numbers and data
- High attention to detail
- Intermediate in Excel, Word, Outlook and Powerpoint
- Professional and personable nature
- Enjoys working collaboratively, sharing ideas across the team
- Strong presentation skills and the ability to put together slides to present to customers
- Organised, forward thinking with good experience of diary management
- Flexible and reactive to change
Due to rapid company success and growth, my client is looking to hire an experienced Senior Business Change Project Manager.
The role is mainly working on business change projects, however there will be a couple of technology projects coming up to include asset management and finance system changes. Working and management of third parties and external suppliers.
The role is to include full end to end project management on a variety of small to large projects, requirement gathering and successfully delivering projects in a timely fashion setting clear goals and objectives by writing clear project plans. Assisting the Head of Programme Management Office in the running and maintenance of the PMO function across the business.
Along side this, you will be leading/supervising two Project Managers by coaching, mentoring and identifying training requirements. Assisting with one to one’s and being a point of escalation and as when required, sharing knowledge and leading by example.
This is a great role with a variety of projects to work on and an opportunity to expand on your Project Management experience in the future to further develop your career.
The role offers hybrid working of two/three days in the office and the remaining days working from home per week. There will be an occasional visit to the Bristol office and it is imperative you can to Horley in Surrey at least two days per week.
Skills/experience/attributes:
- Minimum of three years’ experience as a Business Change Project Manager is essential
- Experience of working on technical systems change projects is highly desirable
- Strong experience of project governance and writing a clear project plan
- Experience of requirement gathering
- Full end to end project management
- Experience of working within the Energy sector is desirable but not essential
- Strong senior Stakeholder Management experience
- Ideally Prince 2 or Lean Six Sigma qualified
- Experience of mentoring, coaching, leading other Project Managers
- Experience of working to KPI’s/SLA’s
- Excellent problem-solving skills
- Intermediate in Word, Excel and Outlook
- Collaborative team player across the business
- Outstanding communication skills, verbal and written
- Strong administrative and organisational skills
- Motivating, encouraging with great listening skills
This permanent position is a great opportunity to develop your IT career within a Technical and IT Support Team. You will ideally hold a Computer Science degree, or equivalent. You will be providing 1st line Support for internal customers and will also be providing technical application support and troubleshooting problems around the internal/external company platform that runs on SQL.
Working to a ticket system, ensuring all incidents and requests are logged and answered in a timely manner. Always providing outstanding customer service and updating the customer accordingly. Requests will be mainly received through emails, then phone or live chat. Performing basic checks on network devices, connectivity and performance across systems using diagnostic tools. Escalate more technical issues to a more experienced of the team and updating the customer with the status and progress of their query.
You will be given the opportunity to use your current knowledge and experienced gained and to learn a lot of new skills and technical tools and to develop yourself and skills further. In-depth, ongoing training will be provided along with the support of the Team Managers and colleagues.
There is hybrid working available for this position.
Skills/Experience/attributes:
- Degree educated, ideally Computer Science of equivalent
- Some experience of IT or Technical experience is desirable – around 6 months experience as a minimum
- Knowledge/experience of Active Directory
- Knowledge/experience of SQL is highly desirable
- Knowledge/experience of networks/Jira and ITIL Service Management are all desirable
- Outstanding customer service experience is essential
- Ability to write a professional, clear and concise email
- Strong communication skills verbally and written
- Enjoys working as part of a team and to share ideas
- Strong problem-solving skills and inquisitive nature
- Good attention to detail
- Experience of working with MS Office 365
