Business Change and Readiness Lead

We have a fantastic opportunity for a Business Readiness Lead to join our client within the financial services industry.

This is a newly created role and the ideal candidate will have a strong operational change background, experience of the full change delivery lifecycle as well as the ability to lead and develop a team of Business Specialists.

The Business Readiness Lead will work closely with both BAU and Change teams to develop and implement a leading operational change management framework, to deliver sustainable business and people-related outcomes, whilst ensuring all deliverables meet and continue to meet, business and regulatory requirements.

Key Responsibilities:

• Lead the development and implementation of a robust operational change management approach.
• Collaborate across BAU and Change teams to drive alignment and integration.
• Ensure Operational Impact Assessments are conducted across all change initiatives.
• Provide subject matter expertise and analysis for key projects within the Corporate Change Portfolio.
• Oversee readiness activities to ensure smooth adoption of change across business functions.
• Champion continuous improvement and lead efforts to embed lasting change capabilities.

You will need to have;

• Previous experience working in a similar Change/Business Readiness role with experience E2E lifecycle exp
• Proven ability to lead, develop, and motivate teams.
• Experience in providing and signing off business requirements
• Ability to use Microsoft Office including Visio and Outlook
• Strong interpersonal relationship building skills
• Ability to work under pressure and to deadlines whilst achieving defined targets
• Ability to interpret a wide range of information and utilise findings for improvements
• Experience and knowledge of working with customer service processes within a financial environment would be desirable

In return they offer a fantastic package and great work life balance and training opportunities.

There is a requirement to be onsite twice a week in Crawley.